Frequently asked questions
What range of sizes do you offer?
We carry a carefully curated selection of sizes designed to accommodate diverse body types. Please consult our detailed Size Guide, located on each product page, for specific measurements to ensure your optimal fit.
How do I determine my correct size?
We highly recommend measuring your key dimensions (bust, waist, and hips) and comparing them against our precise Size Chart. Should you find yourself between sizes, we suggest choosing the size that aligns with your preferred fit—whether that is a contouring effect or added comfort.
What if my garment appears to have a defect?
Each piece undergoes a rigorous, multi-stage quality control inspection before dispatch. In the rare event that an imperfection has been overlooked, please contact our dedicated Customer Service team immediately for swift resolution.
How can I track my order?
You can monitor the status of your order at any time using our online tracking system. You will need your order number and the email address used for the purchase, or your provided tracking number.
How can I reach Customer Support?
Our dedicated team is ready to assist you. You can contact us anytime by emailing support@evelyluxe.com. We strive to provide a comprehensive response within 24–72 business hours.
